Legal Notice
Copyright Notice
Copyright notice for all pages and contents on this web site: © 1996-
2014 SnoWizard, Inc., SnoWizard SnoBall Shoppe, Inc. All Rights Reserved. The above listed SnoWizard companies will be referred to collectively as “SnoWizard” or the “owner”.
Any reproduction of these web pages in whole or part for commercial purposes or for distribution to other persons is a violation of United States Copyright law and may subject you to civil and criminal penalties.
You may not copy, modify, publish, transmit, duplicate, create derivative works or in any other way exploit any of SnoWizard copyrighted works without first obtaining written consent from the owner. You may not view, reproduce, print or otherwise use any of the content of this web site for anything other than your personal, informational, noncommercial use. Any authorized reproduction must include the copyright
notice set forth above.
Trademark Notice
All product names, trademarks, service marks or other images in this web site are either the property of, or is used with permission by, SnoWizard, Inc. and the use thereof without the express written consent
of the owners is strictly prohibited. All other product names contained on this web site may be trademarks or service marks of other persons or entities.
Cajun Red Hot, Chiller, Japaleño Stinger, Melipone, Melipone Mexican Vanilla, Mountain Maple, Orchid Vanilla Magic, Ortolano’s, Pectoral Punch, SnoBucks, SnoFree, SnoLite, SnoPoints, SnoSour, SnoWizard, Tidal Wave, White Chocolate & Chips, Vanilla Bean Marinade, and Zephyr are trade names, and/or Federally registered trademarks in the United States. Sno Block is a registered mark of Delta Ice Systems, Inc. There may also be other trademarks used throughout this website that are designated by the “TM” symbol but are not listed above.
Applicable Laws
The contents of this Web site, excluding any links, is the property of, and is controlled by SnoWizard from its offices in the State of Louisiana, USA. By accessing this Web site, both the user and SnoWizard
agree that the laws of the State of Louisiana, without regard to its conflicts of law principles, will apply to all matters relating to the use of this Web site. SnoWizard is not responsible in any way
for information or contents in any site with which this site is linked, nor do we endorse any of the opinions or information set forth within those sites.
Web Site Disclaimer
All information provided on this web site is subject to change without notice. SnoWizard has made every effort to make this web site as accurate as possible. However, due to the open nature of this web site, and
the potential for errors in the storage and transmission of digital information, SnoWizard does not warrant the accuracy of information obtained from this site.
Images used on the site to represent products that we offer may vary in minor details from the actual products sold.
All materials posted on this site are "as is" and without warranties express or implied. SnoWizard disclaims all warranties including the implied warranty of merchantability and fitness for a particular purpose. SnoWizard does not warrant that functions contained on this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the servers are free of viruses or other harmful components. SnoWizard does not warrant
or represent the use of the materials on this site in terms of their correctness, accuracy, reliability, or otherwise.
Links To Third Party Sites
The SnoWizard web site may contain links to other web sites ("Linked Sites"). The Linked Sites are not under the control of SnoWizard and SnoWizard is not responsible for the contents of any Linked Site,
including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. SnoWizard.com is not responsible for web casting or any other form of transmission received from any
Linked Site. SnoWizard.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by SnoWizard.com of the site or any association with its operators.
All Prices Subject to Changes Without Notice
SnoWizard cannot be liable for pictorial or typographical inaccuracies. All product specifications that include dimensions are subject to change without notice. Prices shown are cash prices in U.S. dollars and are
subject to change without notice.Typo's on prices may occur from time to time and are subject to correction if ordered through our e-commerce store. Shipping and Handling fees also are subject to change without notice.
We reserve the right to limit quantities. Pricing, availability specifications and shipping charges may vary outside the contiguous 48 United States.
Order Processing Times & Charges
Orders may be placed by telephoning SnoWizard toll-free at 1-800-366-9766. Our knowledgeable personnel are available from 9:00 AM to 5:00 PM CST, Monday through Friday, and Saturdays between April 1 and August 15 to
take orders and answer all questions about products, service, and to provide prompt quotes on the cost of your order, including shipping charges. Shipping charges by truck lines may only be estimated.
All orders must be prepaid by certified check, money order or credit card (American Express, Visa, MasterCard, Discover) prior to shipment. The minimum shipped order is $25.00. Orders that are placed from Monday
through Friday before 4:00 PM Central Time will most likely ship the same business day. We are also open on Saturdays from April 1 to August 15 to take orders. Shipping is by United Parcel Service
or FedEx for most orders. Shipments of equipment, heavy or large items are generally sent by truck line. Arrangements can also be made to ship by the United States Post Office for special conditions. Orders
placed on the Saturdays that we are open will be shipped the following Monday, excluding holidays, or any other days that we may be closed for vacation or otherwise. Shipping charges
vary by destination country, weight, value, & size. We charge the published rates by all carriers.
Return Policy
We are confident that you will be 100% satisfied with our quality products. In the unlikely event that you need to return an item, please call for a return authorization (RA#) number prior to shipping the
product. In order to receive proper credit, a RA# is required. A product must be returned within 15 days of date of purchase, freight prepaid, in its original packaging to include all papers, manuals
and accessories. Upon receipt, returned products will then be inspected to ensure that the product is unused, undamaged and in new condition. Credit will then be issued for the purchase price and tax, if applicable,
less a 15% restocking fee. There is a 25% restocking charge on all equipment. Returned items must be properly packaged so as to prevent any damage during the return shipment. It is highly recommended that
returned products be insured through the carrier, in the event of loss or damage. If a product has been damaged in shipment by the carrier, or due to improper packing, or any other reason, it is the responsibility
of the sender to settle with the carrier. No refunds will be issued for returned items that have been damaged.
Returns are not allowed on any special order equipment, sale items, or any other items that are marked, advertised, or otherwise designated as non-returnable. There are absolutely no returns on any open food products, flavor concentrate or concession trailers.
SnoWizard, Inc.
101 River Road
New Orleans, Louisiana 70121
Tel: 504-832-3901, 1-800-366-9766
Fax: 504-832-1646
Business Hours (Central Time):
Monday - Friday: 9:00 AM to 5:00 PM
Saturdays from April 1 to August 15.
9:00 AM to 12:00 Noon
Sundays & Holidays: CLOSED
