Copyright Notice
Copyright
notice for all pages and contents on this web site: © 1996-2013
SnoWizard, Inc., SnoWizard SnoBall Shoppe, Inc. All Rights Reserved.
The above listed SnoWizard companies will be referred to collectively
as “SnoWizard” or the “owner”.
Any reproduction of these web pages in whole or part for commercial
purposes or for distribution to other persons is a violation of United
States Copyright law and may subject you to civil and criminal penalties.
You may not copy, modify, publish, transmit, duplicate, create derivative
works or in any other way exploit any of SnoWizard copyrighted works
without first obtaining written consent from the owner. You
may not view, reproduce, print or otherwise use any of the content
of this web site for anything other than your personal, informational,
noncommercial use. Any authorized reproduction must include the copyright
notice set forth above.
Trademark Notice
All product names, trademarks, service marks or other images in this
web site are either the property of, or is used with permission by,
SnoWizard, Inc. and the use thereof without the express written consent
of the owners is strictly prohibited. All other product names contained
on this web site may be trademarks or service marks of other persons
or entities.
SnoWizard, Ortolano’s, SnoLite, SnoFree, SnoSour, SnoBucks,
Melipone, Melipone Mexican Vanilla, Vanilla Bean Marinade, Orchid
Vanilla Magic, Zephyr, Tidal Wave, Mountain Maple, Japaleño Stinger, Cajun Red Hot, and Chiller are trade names, and/or Federally
registered trademarks in the United States. Sno Block is a registered
mark of Delta Ice Systems, Inc. There may also be other trademarks
used throughout this website that are designated by the “TM”
symbol but are not listed above.
Applicable Laws
The contents of this Web site, excluding any links, is the property
of, and is controlled by SnoWizard from its offices in the State of
Louisiana, USA. By accessing this Web site, both the user and SnoWizard
agree that the laws of the State of Louisiana, without regard to its
conflicts of law principles, will apply to all matters relating to
the use of this Web site. SnoWizard is not responsible in any way
for information or contents in any site with which this site is linked,
nor do we endorse any of the opinions or information set forth within
those sites.
Web Site Disclaimer
All information provided on this web site is subject to change without
notice. SnoWizard has made every effort to make this web site as accurate
as possible. However, due to the open nature of this web site, and
the potential for errors in the storage and transmission of digital
information, SnoWizard does not warrant the accuracy of information
obtained from this site.
Images used on the site to represent products that we offer may vary in minor details from the actual products sold.
All materials posted on this site are "as
is" and without warranties express or implied. SnoWizard disclaims
all warranties including the implied warranty of merchantability and
fitness for a particular purpose. SnoWizard does not warrant that
functions contained on this site will be uninterrupted or error-free,
that defects will be corrected, or that this site or the servers are
free of viruses or other harmful components. SnoWizard does not warrant
or represent the use of the materials on this site in terms of their
correctness, accuracy, reliability, or otherwise.
Links To Third Party Sites
The SnoWizard web site may contain links to other web sites ("Linked
Sites"). The Linked Sites are not under the control of SnoWizard
and SnoWizard is not responsible for the contents of any Linked Site,
including without limitation any link contained in a Linked Site,
or any changes or updates to a Linked Site. SnoWizard.com is not responsible
for web casting or any other form of transmission received from any
Linked Site. SnoWizard.com is providing these links to you only as
a convenience, and the inclusion of any link does not imply endorsement
by SnoWizard.com of the site or any association with its operators.
All Prices Subject to Changes Without Notice
SnoWizard
cannot be liable for pictorial or typographical inaccuracies. All
product specifications that include dimensions are subject to change
without notice. Prices shown are cash prices in U.S. dollars and are
subject to change without notice. Shipping and Handling fees also
are subject to change without notice. We reserve the right to limit
quantities. Pricing, availability specifications and shipping
charges may vary outside the contiguous 48 United States.
Order Processing Times & Charges
Orders may be placed by telephoning SnoWizard toll-free at 1-800-366-9766.
Our knowledgeable personnel are available from 9:00 AM to 5:00 PM CST,
Monday through Friday, and Saturdays between April 1 and August 15 to
take orders and answer all questions about products, service, and to
provide prompt quotes on the cost of your order, including shipping
charges. Shipping charges by truck lines may only be estimated.
All orders must be prepaid by certified check, money order or credit
card (American Express, Visa, MasterCard, Discover) prior to shipment.
The minimum shipped order is $25.00. Orders that are placed from Monday
through Friday before 2:00 PM Central Time, will most likely ship
the same business day. We are also open on Saturdays from April 1
to August 15 to take orders. Shipping is by United Parcel Service
or FedEx for most orders. Shipments of equipment, heavy or large items
are generally sent by truck line. Arrangements can also be made to
ship by the United States Post Office for special conditions. Orders
placed after 1:00 PM on Fridays, or on Saturdays that we are open,
will be shipped the following Monday, excluding holidays, or any other
days that we may be closed for vacation or otherwise. Shipping charges
vary by destination country, weight, value, & size. We charge
the published rates by all carriers.
Return Policy
We are confident that you will be 100% satisfied with our quality
products. In the unlikely event that you need to return an item, please
call for a return authorization (RA#) number prior to shipping the
product. In order to receive proper credit, a RA# is required.
A product must be returned within 30 days of date of purchase, freight
prepaid, in its original packaging to include all papers, manuals
and accessories. Upon receipt, returned products will then be inspected
to insure that the product is unused, undamaged and in new condition.
Credit will then be issued for the purchase price and tax, if applicable,
less a 15% restocking fee. There is a 25% restocking charge on all
equipment. Returned items must be properly packaged so as to prevent
any damage during the return shipment. It is highly recommended that
returned products be insured through the carrier, in the event of
loss or damage. If a product has been damaged in shipment by the carrier,
or due to improper packing, or any other reason, it is the responsibility
of the sender to settle with the carrier. No refunds will be issued
for returned items that have been damaged.
Returns are not allowed on any special order equipment, sale items,
or any other items that are marked, advertised, or otherwise designated
as non-returnable. There are absolutely no returns on any open food
products, flavor concentrate or concession trailers.
Our Showroom is located at:
101 River Road
New Orleans, Louisiana 70121
Tel: 504-832-3901
1-800-366-9766
Fax: 504-832-1646
Our Business Hours (Central Time):
Monday - Friday: 9:00 AM to 5:00 PM
Saturdays from April 1 to August 15.
9:00 AM to 12:00 Noon
Sundays & Holidays: CLOSED
